Shipping policy

At Rivento Fashion, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand how your orders are processed and shipped.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.
During high-demand periods, sales, or holidays, processing times may be slightly delayed.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details.

Shipping Methods & Delivery Times

We work with trusted courier partners to ensure reliable delivery.

Domestic Shipping

Standard Shipping: 5–8 business days
Express Shipping: 2–4 business days
Overnight Shipping: 1 business day (available only in select locations)

Please note that delivery timelines are estimates and may vary depending on:

Your delivery location
Weather conditions
Courier delays
Public holidays or unforeseen circumstances

Shipping Charges

Shipping charges are calculated at checkout based on:

Delivery location
Order weight
Selected shipping method

We may offer free standard shipping on eligible orders during promotions or above a specified purchase amount.

Order Tracking

After your order is shipped, you will receive a tracking number via email.

You can use the tracking information to monitor your shipment status directly through the courier partner’s website.

International Shipping

Rivento Fashion may offer international shipping to selected countries.

Please note:

International delivery times vary depending on destination country
Shipping charges may differ based on location
Customs duties, taxes, and import fees are the responsibility of the customer

We are not responsible for delays caused by customs clearance procedures.

Shipping Address Accuracy

Please ensure that your shipping address and contact information are accurate before placing your order.

Rivento Fashion is not responsible for:

Orders shipped to incorrect addresses provided by customers
Delays or failed deliveries due to incomplete address details

If you notice an error in your shipping information, please contact us immediately after placing your order.

Lost or Damaged Packages

If your package is lost, damaged, or tampered with during transit, please contact our support team within 7 days of delivery or expected delivery date.

We will coordinate with the shipping carrier to investigate and help resolve the issue as quickly as possible.