Frequently Asked Questions

Got questions? We've got answers.

Orders & Payments

How do I place an order?
Browse our collections, choose your size and add the item to your cart. Proceed to checkout and follow the steps to complete your purchase. We accept UPI, credit/debit cards, net banking.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 2 hours of placement. After that, your order enters our fulfillment process. Contact us at contact@riventofashion.com as soon as possible if you need to make changes.
Is Cash on Delivery available?
Sorry, Cash on Delivery (COD) is currently not available. We accept UPI, credit/debit cards, and net banking.

Sizing & Fit

What is the fit like? Should I size up?
All Rivento tees are designed with an oversized silhouette. They're cut wider and longer than standard sizes. If you prefer a more relaxed drop-shoulder look, you can size up. Check our Size Guide for exact measurements.
What material are your t-shirts made from?
We use 100% ring-spun cotton at a minimum of 150-250GSM. This gives our tees a premium weight, soft hand feel, and excellent print quality that holds up wash after wash.

Shipping & Delivery

How long does delivery take?
Standard shipping takes 3–7 business days. Express shipping (1–3 business days) is available for ₹99. Orders are typically processed within 24–48 hours.
How do I track my order?
Once your order ships, you'll receive a tracking number via email and SMS. You can use this to track your package on our courier partner's website.
Do you ship internationally?
Currently, we ship within India only. International shipping is something we're actively working on — stay tuned!

Returns & Refunds

What is your return policy?
We offer a 7-day return window from the date of delivery. Items must be unworn, unwashed, and in original condition with tags attached. See our Shipping & Returns page for full details.
When will I receive my refund?
Once we receive and inspect your returned item, your refund will be processed within 5–7 business days. Refunds are credited to your original payment method.

Still have questions?

Reach out to us at contact@riventofashion.com and we'll get back to you within 24 hours.